Returns & Exchange Policy

What is our Returns & Exchange Policy?

We want you to love your purchase, but if you have changed your mind or the shoes don't fit you can return or exchange any item from Mexican Sole, as long as

  • is made within 7 days of purchase.
  • you are able to provide satisfactory proof of purchase and
  • the merchandise is in saleable condition, that is it is unworn or unused with all original packaging.

While our Returns Policy remains unchanged, due to these unprecedented circumstances, we’re happy to extend our 14 days ‘change of mind’ return policy for reasonable requests.

 

Please note that all our our shoes are handmade, so each pair is unique. We quality control all